| Under the background of the information era, the modern enterprise need to continuously optimize management to adapt to market changes, communication account operation management system is the kind of management system which is based on the actual needs of the micropayment business, in order to guarantee the stability of the processes and the convenience of management. With SSH(spring, struts, Hibernate) Web development technology, the workflow technology, database technology and information management technology, the system realizes management and maintenance of the processes, makes it easier for users to manage and operate processes, and it’s also the effective way to realize the digital office, to improve the business efficiency.Process module provides the users a good business management mechanism, including workbench function, process management function, process table to deal with processes and process notice function. With the process launch function module, the users choose to initiate communication account business related processes. With the process management function module, the users operate to manage processes. With the workbench function module, the users transact processes. With the process notice function module, the users can receive real-time processes’ information to follow up processes more conveniently.Process module is the core function module in communication account operation management system, this paper places the application of JBPM in the process module as a key point, designs and realizes the development and management of multiple processes, the main work can be detailed as follows: 1. Based on Ajax technology and information management technology, the paper gives the design of process management module on browser, and realizes operation and management of the processes by the system users in the browser end.2. Based on the database technology and JBPM workflow technology, the paper gives the design of process management module on server, making a systematic multi-layer decoupling, and realizes processing of the processes in the server end.3. Connecting process module with other system modules, the paper tells the development and testing of multiple workflows, and analyzing of the results. |