The Design And Implement Of Cmcc Public Opinion Monitoring System

The CMCC Public Opinion Monitoring System is an automation systems using information technology to monitor public opinion. It is used to replace traditional manual monitoring system, and it can greatly expand the media coverage, and improve the efficiency and quality of public opinion monitoring. It can provide technical support for enterprise decision-making and crisis management. After the first phase of R&D work, The CMCC Public Opinion Monitor System has achieved many features, including data high-frequency acquisition, data preprocessing and immediate warning of important and sensitive information. It also realized some analysis functions, including Content classification, positive and negative analysis, topics word frequency analysis, information dissemination analysis. It established a website for CMCC employees to browse information.This paper introduced the implementation process of The CMCC Public Opinion Monitoring System in detail. Firstly, based on the traditional manual way of network public opinion monitoring and the opinions of CMCC employees, it told the process of collecting requirements of the system. Then, according to the system requirements, it described the design of the system architecture, all the function modules and data storage structure. Finally, it described the detail design and implementation of data collection, data analysis and the website of the system. The architecture design draw-lessons from technical experience of many well-known enterprises in the industry. Each layer of the system had a good scalability, so as to lay a good foundation for future business development. The paper represented a lot of experience in data collection, data analysis, architecture design and server load.