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Based On The Design And Application Of The Balanced Scorecard Project Performance Evaluation System

Posted on:2012-04-19Degree:MasterType:Thesis
Country:ChinaCandidate:F L LiuFull Text:PDF
GTID:2219330371459863Subject:Business Administration
Abstract/Summary:PDF Full Text Request
In the rapid development of high-tech industry today, the Balanced Scorecard has been widely used to deal with a large number of one-time task and plays an very important role in modern management and social organization. The performance evaluation system includes four levels, they are financial, customer, internal business process, learning and growth. This paper designs an evaluation system on case of Nansha project and selects the internal process as an in-depth analysis, the research includes a series of activities such as design principles, design index and scoring method. It evaluates the effectiveness of the system by using Analytical Hierarchy Process. It proposed security measures to solve the existing problems in order to continually improve index evaluation system of engineering projects.The first chapter introduces the research background and significance, research status and research methods; The second chapter describes the Balanced Scorecard Project Evaluation of the performance analysis, including the application conditions of the Balanced Scorecard and the necessity and feasibility analysis of the Balanced Scorecard; The third chapter designs a project performance evaluation system by the four dimensions and indicators based on the Balanced Scorecard; Chapter Four studies on comprehensive quantitative methods, introduces the Analytical Hierarchy Process-AHP; Chapter Five, Applications part of the Nansha project, deals the level of performance evaluation index system analysis to determine the weights and gets a total weight of composition and level of sorting, evaluation and analysis of the case given; At last, it points out the reasons for the deviation of the elements were analyzed. For these reasons, under the guidance of my instructor and experts, I find solutions to practical problems measures using my learned Knowledge, these measures related to customer demand-oriented, focusing on investment in skills, strengthen accounting management, attention to excellence award, the control of loss of key personnel.
Keywords/Search Tags:Balanced Scorecard, internal process, evaluation system, AHP
PDF Full Text Request
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