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Research On The Enterprise Document Management In The View Of Knowledge Management

Posted on:2012-06-14Degree:MasterType:Thesis
Country:ChinaCandidate:S S WuFull Text:PDF
GTID:2219330362950914Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
In the age of knowledge economy, how to develop and utilize the knowledgeresources effectively of corporations has become a critical element of business success,and knowledge management has achieved unprecedented attention. Most of the explicitknowledge resources in corporations exist in the form of documents, and they are actualrecords of business activities. In order to promote knowledge innovation, making gooduse of the documents to serve employees and exploiting the tacit knowledge resourcesfrom the documents are two big issues contained in enterprises'document management.Knowledge acquisition, application, sharing and innovation present in the process ofdocument management, therefore document management and knowledge managementcan't be separated. On the basis of analyzing the characteristics and deficiencies oftraditional document management, this study firstly proposes building a new model ofbusiness document management from the perspective of knowledge management, andspecifically elaborates the subjects, objects, characteristics, contents and role extension ofnew model of document management. Secondly, this study gives a SECI model fordocument knowledge transfer, the software and hardware requirements for the new wayof managing documents, and a method of evaluating corporations'documentmanagement. Finally, in this paper, methods of knowledge management are implementedinto document management practices and knowledge map and warehouse are constructed.In this way, this study provides an intelligent platform to show the structures andassociations of document knowledge. This platform enables corporations to link, analyzeand mine deep knowledge contained in various documents. This study also discussesConceptual Clustering Algorithm for knowledge map and Dimensional Modeling Modelfor knowledge warehouse.The field research of Hua Jie Consulting Company reveals the status and theexisting issues in its document management. Combining the actual situation of documentrequirements in Hua Jie, this paper builds a knowledge warehouse and a framework ofdocument management system based on the knowledge map for the company. In the end,this paper explains the practical application of document management knowledge systemin corporations.
Keywords/Search Tags:document management, knowledge management, tacit knowledge, knowledge map
PDF Full Text Request
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