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Research Of IRS Management Performance Evaluation And Promoting Measures Of City H

Posted on:2011-11-14Degree:MasterType:Thesis
Country:ChinaCandidate:H M LiuFull Text:PDF
GTID:2219330338972064Subject:Public Management
Abstract/Summary:PDF Full Text Request
The state taxation department is one of important government economic functional department, and its management performance has an direct impact on the government overall performance. In 2010, on the Central Economic Work Conference, the Central requires:we must "adhere to the scientific service development and build a harmonious taxes, continue to implement the structural tax cuts and organizational tax, and improve the tax system and give full play to the functions of the tax-lever and its service-support-role in promoting the change of develop pattern. We should strengthen efforts to improve people's livelihood, in order to promote our economic society develops sound and fast ".In this request, the state taxation department makes effort to the construction of public service tax and modernization manage tax. However, the Internal Revenue Service is still make the completion of the tax income plan as the main target but ignore other performance indicators, such as tax costs, degree of the economic impact of the tax, the tax payers'satisfaction, etc., It emphasis on Ex-post evaluation and neglects the control of things in advance. And the problems of "Poor management, dilute responsibility" still not been fundamentally resolved. Therefore, to establish a scientific, feasible and perfect management performance indicators for tax sector system is particularly important to the evaluation of the performance management, which will help to build a public service tax-organization and promote the modernization of tax administration.The thesis is based on the theory study of domestic and international tax department performance evaluation, learned from the successful experiences in domestic revenue organizations performance managements. On the basis of depth analysis on the problems of management performance evaluation of IRS of City H, the paper uses balanced scorecard to build the IRS management performance evaluation system there and as the functioning indicators, the tax service indicators, indicators of internal management, learning and innovation indicators as its content, chooses the fuzzy comprehensive evaluation method to make an empirical study on its IRS performance evaluation, analysis the calculation results and finally based on the assessment conclusions that the empirical study found to propose countermeasures in order to enhance the performance of its IRS management.This article assesses the tax department as a complete system management process, combines with the characteristics of national tax authorities' administration to construct a more scientific and rational management performance evaluation system. The study is not only help to expand the theories of public sector performance evaluation and form a more scientific tax department performance evaluation system, but also help to improve the performance the IRS authority management system of City H, and enhance its authority management performance levels. Thus, the functions of IRS will full play in boosting the scientific development of economy society in City H.
Keywords/Search Tags:IRS, Balanced Scorecard, Performance Management, Performance Evaluation, Performance Improvement
PDF Full Text Request
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