WIFI-Based Self-Service Order Syst-Em Design And Implementation

On the base of the statistics, that catering industry is in a period of rapid development in China. But, consumers require more on the catering industry's service at the same time, and catering industry has to face the press of increasing human resources cost and raw material prices. How to improve efficiency, reduce costs and provide convenience for our customers is the most important thing that restaurant managers should be concerned about. This paper presents a customer self-service system, providing simple and fast order process, then, reducing non-essential staff and simplifying the process of the complicated traditional order process. Today, dinning is not just food, but a culture. The guest self-service process of taking dinner is different from the passive acceptance traditional way--the important one is that the customers' active participation, improving the customers' sense of pleasure.The guest self-service system uses the C/S architecture, composing by a wireless customer self-help client, kitchen wireless client and PC server, all of them form a wireless order system, in order to provide a self-help and menu delivery automatic order process, making the order process simple and convenient. Self-help client has ordering food, adding dishes, canceling the dishes, giving comments, giving score, and watching live video, database update, client setting function ect. The kitchen client can get the ordered dishes from the PC server and the chef can confirm the cooking dishes. The PC server has the fuction of video capture, storing, transport, and capture frames, food information management, staff information management, and bill printing, database back up etc.The client communicates with the PC server through wireless network, it mades up of the most widely used development board named mini2440 in China, with a touch screen. The client uses embedded linux Operating System, QT graphics library developing UI, and embedded database SQlite storing menu information and ordered dishes. The PC server uses MySql database saving information and the CapturePro3.0 video capture plug-in to provide video capture and video server.