Bank Self-service Equipment Monitoring And Management System Design And Realization

Nowadays, the kinds and quantity of self-serving facilities are booming with computer technology to being applied to banking industry comprehensively. The self-serving devices play an important role in the service channel of banking. The superiority over competitors will come from the efficiency, cost, management and profit of service channel. Hence, the management requests for serf-serving terminals are more exigent than before.This article is based on a real system, ATM Monitoring & Management System for Shanghai branch of Agriculture Bank of China. With the requirements from different banks, the objectives of this system are to build a perfect monitoring & management system for self-serving devices base on the mode with Browser/Server and Client/Server combined. It has defined a whole process to cater for the needs from banking industry. Especially, it provides a whole process to tracking the process when a device has some issues. Meanwhile, it tries to discuss the new technology applied in this system and to expatiate on the architecture,whole solution,design of the system and sub systems. The systems developed by C++ programming language meet the needs for efficiency and stability. The web system base on Java programming language can provide friendly user interfaces and also portability. The key data are encrypted in transaction to ensure the data safety of this system. The system also provides the ways for data recovery.By using this system, it will highly enhance the level of monitoring and management for self-serving devices and also provide the data support to assess the work of service forces from banking or manufacture. It achieved the goal of improving the work efficiency and service level. The system has already been applied to different banks in China and achieved the goal meet the needs from customers.