Research And Analysis On Maintenance And Management System Of Telecom Major Customer Service In Renhuai City

Paper introduces the renhuai telecom customer maintenance and management system of the research background, significance and the present research and project application present situation, has been clear about the paper research content and main work;In business analysis, the system function provides the structure map of the system (H), including customer information management, fault management, fault management, reporting statistics and analysis, maintenance of basic information management and system management modul, Through the business flow chart, data flow chart, the data dictionary; in the data; in the analysis, each function of the system needs to process data analysis, and the entity class diagram is given, and established the database table structure;Thesis finally summarizes the research and analysis of the work done, and the further work were also discussed.