Research And Design Of Information Service System Based On Knowledge Management

The knowledge management comes to decide the core-competitiveness of modern business enterprise, it is an information-based inevitable trend of modern business enterprise, and it is also one of the most important realms of information technique research and use in Telecom Industry. So the importance of the knowledge management is very obvious. Now the related tasks of the domestic major telecommunication operators is still on the initial stage. Luckly, the some telecommunication operator have cognizance of the importance of building up knowledge management system. Recently, the research institute of the some telecommunication operator starts to set up the knowledge management system according to the request of the development itself. This thesis embodies the part work that the operator has already carried on. First, the foundation theory of the knowledge management is researched; secondly, an actual investigation to the need of knowledge management is carried on, that connect to the current business of the research institute, the information service system platform based on the knowledge management is proposed; finally, pre-research of information service platform is developed, realizing the parts of functions of knowledge management system according to the institute for research. So the platform is a part of the pre-prepare work and attempt of the knowledge management system of the some telecommunication operator, promoting the knowledge converting into the productivity.