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Construction Of E-government And To Enhance Government Service Quality,

Posted on:2007-09-12Degree:MasterType:Thesis
Country:ChinaCandidate:Q Q LiFull Text:PDF
GTID:2206360185477138Subject:Administrative Management
Abstract/Summary:PDF Full Text Request
The timely development of modern information technology has created innovative ways of the government, has had the possibilities of providing services by new ways and creating new service patterns. E-government has been as a new model and new pattern of government functions, business processes and organizations in the support of modern information network technology. States have proposed the building of e-government. E-government is a comprehensive concept of using information technology to strengthen a government efficiency and effectiveness, upgrading the quality of decision-making, saving government cost, innovating government process and providing public services.With globalization, the advent of the information era and the continuing development of China's accession to the WTO, it's inevitably demanded that the government transform their functions, strengthen the government's public service functions, for achieving the successful restructuring of the public service to enhance capacity, upgrading public management performance. Moreover, the expansion of government services space and optimizing government services means is the general tendency of transforming government functions in recent years. On the technical advantages of the online service system could be developed so that government services platform from the traditional office, windows, counter to the simple network platform, for providing the community with faster, convenient, more thoughtful services. Therefore, building e-government, using modern information technology and network technology, between the government and the government, the government and the business, the government and the public, constructs an interactive communication platform for government services, to accomplish internetizing, informationizing, electronizing, modernizing. And this is the need for the development of our e-government to reform. It's the need for our country being into the globalization process and promoting the quality of services faster. At the same time, for the whole society to promote the institutionalization, democratization, the development of standardization also has far-reaching significance.
Keywords/Search Tags:e-government, service quality, enterprises, the public, society
PDF Full Text Request
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