As the market competition become more and more intense, a consummate performance management system, which runs through the whole progress of managing an modern enterprise , is now a necessity to stay competitive. To fulfill its market purposes, an enterprise needs to find out all the problems in its performance management system, master new developments in this field, then design and establish a new performance management system which will lead to long-term development.Established in October 2001,Yiyangtietong is a subsidiary of Chinatietong, which is one of the "six-major-telecom-service-supplier",''3-major-telephone-service-supplier","A national network". It supplies telecom services such as local fixed-line telephone, long-distance telephone, IP-telephone, Data-transport, Internet,Video Communication, virtual private net, Call center business, telephone card, Web hosting, Fax store-and-forward. Because of the rapid changes of telecom market, deficiencies of the old performance management system hinder the development of this company heavily, it also causes problems such as loss of talented staff.This article is to analyse the present situation of Yiyangtietong's performances management system, find out the major problems, meanwhile, withthe technologies and performance appraisement system designation,such as some relative performance management theories, Rating scale method, key performance index method, etc, to discover a performance management system that fits the circumstances of this company.This article will be of a certain applying value to optimizing the performance management of enterprise group. |