Flexible Management Of The Shipping Companies Studied

The majority of our shipping companies are facing a series of thorny issues such as the drains of senior ship officers, problems of information exchange and sharing between enterprises and the harmonization between departments within enterprises, brands establishment and management , the problems of small and medium-sized shipping enterprises cooperation and so on.Traditional rigid management pattern in shipping enterprises exists certain maladaptation in solving the problems above, and no longer meets the requirements of management with the fast development of these enterprises. Instead, the flexible management pattern, which takes personalized management as core, is getting vigorous development. Flexible management advocates the unification of 'regarding staff as the centre' and 'regarding customer as the center', emphasizing the key position of human and personalized pattern in enterprise management.This dissertation expounds the management of shipping enterprises, relationship with the customers, enterprise organization, and management method as well as quality management, and puts forward the application measure of flexible factor in these aspects.The standpoints of this dissertation are as follows.Firstly, enterprises should regard staff as center, by the method of personalization, fully arousing the enthusiasm that the staff participate in managing in enterprises so as to develop resources and reduce expenditures for them. Furthermore, enterprises should fully respect the customers and consider their demand as well as offer the personalized service for customers and enterprises actively, strengthening customer's loyalty. Secondly, enterprises should create flexible organizational pattern to improve staffs cohesiveness, at the same time,...