Enterprise Cross-Cultural Human Resource Management

With the rapid development of economic globalization, enterprises around the world, beyond the space limits, adopt strategies of transnational operation. Facing with different cultural environments, "how to perform effective cross-cultural human resource management" has become increasingly concerned by transnational corporations. This paper will take a Korean restaurant in Hohhot as a studying case, and will analyze how the Korean restaurant operates and manage cross-cultural human resource in Hohhot through questionnaires and research. The purpose of this paper is to analyze some of the problems exposed during its business process in order to put forward further improvements and optimal strategies. Furthermore, some suggestions for Korean small and medium enterprises in Hohhot will be given.This study firstly illustrates the concepts and features of culture and cross-cultural theory, and analyze the impact of the cultural differences on human resources management concept by comparing the human resource management between Korean culture and Chinese culture. As a result, the differences between human resource management under different cultural background could be presented to be a rooted problem multinational and transnational business operations.This paper is conducted by interviewing managers in a Korean restaurant and surveys on customers in the Korean restaurant, some business process problems in the daily management will be presented by the collation of data, such as cultural differences resulting in the differences of training and the inconvenient of communication and so on. The author believes that such problems could be solved by cross-cultural training and cross-cultural communication and other measures in order to optimize the multinational cross-cultural human resource management activities.