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Research On Performance Management About Tax Manager In Dongling District Of Shenyang, State Administration Of Taxation

Posted on:2011-10-15Degree:MasterType:Thesis
Country:ChinaCandidate:B LiuFull Text:PDF
GTID:2189360305457361Subject:Business Administration
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Human resources management system are closely linked to all aspects of performance management is essential for human resource management is an important part, plays an important role, which is the core of human resource management, can be said that some extent, performance management has gone beyond the scope of human resource management, and its status has been elevated to a corporate strategic level. Performance management as a modern public management an important aspect of business management has always been a popular management concepts and methods.With the economic and social development, the masses diverse, multi-level needs and legal consciousness, so that we begin to understand as a consumer or the taxpayer should enjoy a high standard, high-quality service. Government to provide services to the public sector as the main function, but also began to realize the need to improve management concepts, introduction of scientific and advanced management methods to meet the growing public demand for high quality. Performance Management in a number of successful business management in the use of change in the functions to government departments saw a need for reference.Tax authorities yes Zheng Fu Di one kind of public business unit, which Zuoweiguojia key economic functional departments Gongzuo purpose is to "gather the wealth Wei country, law enforcement people", Wan Cheng Gao Xiao organization Shourumubiao and strict implementation of the tax is the tax authorities Falvfagui fundamental task. Tax Collection aims to improve quality and efficiency of tax collection and management. And strengthen tax monitoring and management to improve quality and efficiency of tax collection and the basis and key. National tax authorities as tax administrators directly involved in grassroots management positions in tax administration staff, direct contact with taxpayers, management sources, handling all types of tax-related matters, its importance goes without saying that the tax authorities. The implementation of tax administration as the main body of work, tax collection and management of the administrator system is to achieve the organizational goals carrier. However, the system administrators how to implement the tax, the quality of work improving collection efficiency, as the problems faced by tax authorities at all levels.In order to better improve the revenue performance of the administrator's work, the tax authorities at all levels, the requirements of the times a series of reforms. Administration reform in 1994, formed a computer as the basis, collection, management, audit collection and separation of large pattern; 80's began using a number of management to management by objectives, job responsibility system based on assessment to establish a more scientific management mechanism; 90 in the early introduction of level management, level management, and ISO9000 quality management system; 90 late in the management of special highlighted the introduction of the concept of people-oriented management, focusing on human motivation and evaluation. Although this series of management measures in different sectors to varying degrees, and achieved certain results, it is difficult to adapt to the new situation and development.Performance management assessment of the traditional way of forming a strong challenge. Our current assessment is two-civilization began in the late 80s of last century, with a planned economy strong color, although certain period of time to evaluate work of tax administration and incentives; However, in legal, information technology economic market is getting mature today an anachronism. Currently, tax administration problems arising in the process, especially the "poor management, dilute responsibility" issue, its essence is the tax administrator "rights, responsibilities and interests," the imbalance, only the rights and interests, there is no phase corresponding liability or responsibility unclear. No "power comes with responsibility, equal rights and responsibilities" of supervision, restriction, incentives. Dry and quit, do a good job and a bad kind of dry and even more might as well quit dry. No specific, clearly the work of the metrics specific time frame, quality, accountability and effectiveness requirements, no specific quantitative analysis. Problems restricted the tax administrator of their initiative, and also restricting the collection and management of quality and efficiency.The beginning of the 21st century, when the Secretary of the State Administration of Taxation Xie Xuren Comrade, "to introduce advanced management concepts to improve quality and efficiency of tax collection management, improve the quality of tax cadres." Thus, how the times, the use of science , advanced management train and bring up good ideas, professional, disciplined, hard-style tax cadres to promote quality and efficiency of tax administration improvement at all levels has become an important issue before the tax authorities. In my opinion, performance management, management efficiency, effectiveness and service quality, strengthen the scientific management of the tax department is of great reference value.This article refers to the theory of performance management, from Dongling status of National Tax Administration of Tax Collection and features the work of tax administrators and tax administrators to implement the reality of the system, performance management through the analysis of tax administrators and the reasons for the problems, described tax administrator to establish the need for performance management mechanisms; to fully consider the combination of theory and practice of the premise, to establish a performance management mechanisms for tax administrators objectives, basic principles and main content, design, performance management, the tax administrator programs and the various processesAnd in the last chapter of the Tax Administrator the results of feedback and performance management applications, to further strengthen the grass-roots tax authorities in the management of tax administrators to enhance the tax administrator's job performance and overall quality, to find a suitable method and means.
Keywords/Search Tags:performance management, tax administrator, evaluation
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