XX China Network Communications Corporation Business Process Reengineering Research

The article began with The Business Process Reengineering Theory, explained the background and international study trend of the theory and other related ideas about strategic management and organization structure and reformation, therefore, made a conclusion of basic conceptions, features and principles for enterprise reengineering. The article had referred XX China Network Communications Corporation (CNC) reform experiences, analyzed the existing problems and situation of XX China Network Communications Corporation (CNC) pointed out the main difficulties for XX China Network Communications Corporation (CNC) to reengineer are those about Inner company confined backward ideas, Capital lack and deficient BPR Exerting. The article creatively present the basic model and process for XX China Network Communications Corporation (CNC) to carry out BPR strategy, included analyzing company inter and outer environment, making company development strategy, changing work process, explaining the present process, finding key process, reengineering and exerting process.From 2006 onwards, the BPR was brought into effect entirely in XX China Network Communications Corporation (CNC), which consists of eight processes, namely: regulation of framework of organization, important or major customer, commercial customer, public customer, charge account affairs, allocate of resources, rolling investment and appraisal of performance. As a large-scale local telephone operational commerce, XX China Network Communications Corporation (CNC), whether it is necessary to carry out BPR, what the effect will be obtained or achieved after reengineering, and how to make a follow-up improvement and betterment? All these problems mentioned here are worth paying close attention to. The goal of this paper is to present such an understanding and research.Firstly, the necessity of implementing BPR was proved in macro micro and internal enterprise environment as well as the development strategy of telecommunication group. The main ideology, characteristics and historical background of BPR were recommended briefly. Then, the contents of eight core processes of XX China Network Communications Corporation (CNC)'s BPR were expounded at some length.Secondly, the measures and methods were interpreted which are adopted by carrying out BPR in XX China Network Communications Corporation (CNC). The conclusions that we obtained in this paper may be divided into two aspects, the one is qualitative side, and the other is quantitative one. In the view of the qualitative side, the measures that stabilize employee ranks, give full play to middle-level managerial personnel, introducing BPR advance gradually in due order, ensuring operational stylization, etc, which are adopted during the course of bringing BPR into effect are appropriate and effective. In the view of quantitative side, XX China Network Communications Corporation (CNC) had made a progress to varying degrees in the index such as customer satisfaction, market occupation ratio, profit and business revenue etc. All of these gave the facts that it is effective by introducing into BPR. Simultaneously, the insufficiencies of putting BPR into effect were pointed out. The results suggested that it is tight in the direction of strategy in preliminary building up the new type operational mode of "market is the navigator, customer is the center; profitability is the target". However, BPR is a systems engineering, which with the characteristic of long-term, it is very necessary to consummate it unceasingly in tactics.Finally, this paper pointed out some measures might be taken when implementing BPR during the procedure of changing from traditional basic network operational commerce to multimedia information service commerce in present of XX China Network Communications Corporation (CNC). These measures consist of implementing station network, increment service, No. 10060 inquiries and fixed assets administrative process. In order to make BPR better, it is very necessary to perfect the system itself of compensation and incentive, and integrated promoting the IT support system.