The Study On The Application Of Communication Skill In A Company's Project Management

Approved by State Council, China United Telecommunications Corporation was established on July 19, 1994. It is the key state-owned enterprise run by central government, the only comprehensive telecom enterprise who is capable to provide the all-round basic service and was offered publicly in stock exchanges in New York,Hong Kong and Shanghai City at the same time in China. As we all know that China Network is the partners of fixed communication service of Beijing 2008 Olympic Games. In 2008, China Unicom and China Network had merged as China united network telecommunications Co. Ltd(hereinafter referred to as China Unicom). China Unicom was granted a 3G mobile license.Although China Unicom has listed for years, because of the monopolistic status, the training on personnel's communication skill is insufficient or even lack of essential inheritance and sharing. The personnel's might adapt themselves to the company's model of communication; however, some of them are ill-prepared to deal with the emergencies or new customers, especially the project manager. A large number of projects are temporary tasks in Telecommunications Corporation, so project managers may not familiar with each other, which might cause communicational problems, or even lead to the failure of the projects. Therefore, the key success factor is effective communication.The purpose of this study is to get better solution for personnel communication by case study.