Analyze Performance Management Of A Hotel

Along with domestic traveling economy's fast rising, the Chinese hotel's industry development is being in the vigorous development the time. In the keen competition, the hotel which the domestic hotel's management result and the international hotel group manages compares, but also has some disparities. Has one of disparity reasons is ,the majority of domestic hotel's performance management still has some problems, for example: lacks the explicit appraisal standard of work performance; has not continued effectively the performance communication; the inspection result has not obtained the application and so on. Therefore, how to establish objectively, the science result inspection system; How through the effective performance appraisal, to reflect accurately staffs task performance, the staff and the hotel strategic target contacts with closely in together, is an important task which the hotel superintendent faces.This article from hotel human resources management angle embarking, conducts the fundamental research and the case analysis to the hotel performance management, and takes A hotel as the example, has analyzed A hotel in the performance management process existence problem. At the same time, proposed to A hotel performance management system's improvement consummates A hotel KPI the formulation; unifies effectively the KPI appraisal method and the Balanced Scorecard appraisal method is using together; work out the reasonable performance plan; implementation performance management traning; strengthens performance communication and so on improvement suggestions.