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The Design And Implementation Of Customer Service System

Posted on:2011-10-23Degree:MasterType:Thesis
Country:ChinaCandidate:L G ZhaoFull Text:PDF
GTID:2178330338982005Subject:Software engineering
Abstract/Summary:
With the lasting development of IT, informatization system takes more and more important role in corporations, which is realized by a lot of enterprise owners gradually. There are various of software systems in their corporation such as OA, finance system and ERP etc. Using these systems which provide the governors with correct evidence effectively, they can clearly find out management condition of their enterprises to lead the corporations forward to healthy and more competitive way.The software project is exploitation with object-way, and the background is reality in after service in PC company after deeply investigation for requests. The system adopt C/S software structure and MVC design mode, apply the covering technical such as Microsoft.Net, web services and coding with C# language, using VPN technology to make the web netting from different region users and promote its security. Then after analysis of the corporation ERP system, with integration this system and ERP, which can make full of the information resources.From requirement analysis, database design, programmed code to software application, the thesis make a full of introduction of all phases of the program exploitation. After working normally, the system is improved by the change of users'requirement and satisfies their needs.The thesis combines the theory into practice and use of knowledge what the author has learns into the practice exploitation. The thesis introduce the all process of software exploitation in this practice program.
Keywords/Search Tags:Informatization, Object Oriented, C/S Structure, MVC, VPN Technology
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