Research And Development Of Teleaudit On Quality Management System

With the development of society and technology and global commercial competition, passing the ISO auditing and getting authentication is the chief premise to break commercial bulwark and make products and service into international market. Along with the stepwise development of economy commercial market in home and abroad, the times of only a piece of certificate to be accepted by market and customers is past, instead, using the effective quality management system to assure the quality of products and service has been accepted widely. The information building of enterprise and quality management system has promoted the development of authentication auditing field, which makes it changing to information building. However, there are many shortages in today's quality management system auditing, based on the condition, this paper has brought forward two new auditing models of process auditing and network service auditing, consequently achieving the following purposes: guaranteeing the effective running of quality management system better; improving the effectiveness of auditing ;adapting to the thought of "process method"in new edition of ISO9000 and forming a network of authentication-auditing-real-time supervision between authentication auditing institutes and auditee organization/enterprise. The process auditing model divides the total auditing into five hiberarchy of system, process network, process, basic activity and basic elements, which contains four process objectives: system document, process network and process, basic activity and basic elements. Moreover, the network service model has provided the quality assurance network as service to authentication auditing institutes and auditee organization/enterprise, which has not only offered convenience for the both sides, but also guaranteed effective running of the network, accordingly making establish wider quality assurance network easily. In the guidance of achieving quality management system auditing based on information, electron and network, has developed QMS-RAS(quality management system-remote auditing system) using advanced network technology and multimedia instant correspondence technology, which has analysed the thought of process model and network service model ,presented the system whole model design and given the system's frame structure, function analysis and flow design. It also has analysed the system's designs of whole structure, method modelbase, database, input-output and model, and chosen appropriate developing model and tools, so realized quality management system auditing based on network, sequentially establishing the network flat of quality management system and quality assurance elementarily. realization method, and explained the main functions of QMS-RAS combining examples.