The System Structure Design Of Tian Jin Mobile Call Center And Applications Analysis

In recent years, Telecommunication is developing rapidly in our contry.The rate of popularization for mobile telephone is improved. At the same time,the function of mobile telephone is consummated also.People hope that mobile telephone can not only be called and recived but also can offer some information service. In this case,Tian Jin Mobile Call Center was created in 1999.It can offer diversified automatic and false service.So people can gain diversified information just in their home now.And people can ask some question about mobile operation by the false seat.The creation of The Tian Jin Call Center bring a great effect on traditional service consciousness and flow. Call Center base on CTI,It is a intelligence flat with strong disposal ability for operation,Include diversified automatic service and false service.In this thesis,I introduce the system structure of The Tian Jin Mobile Telecommunication Call Center ,the main function of all kinds of module and the implementation.At the same time,on the base of the third structure of the accessing of the database,I designed the application server ,proxy and outer interface.So,the client program can access the database and outer system through the proxy program.Then,the main system can avoid be destroyed.Also,can provid a kind interface to client..In another,the logic treat task have nothing with database can be finished by the middle layer.Share many task needed treated by the database before.So the capability of the database was advanced when many service request is put in at the same time.The whole system can be main a stable working station.Also,the running efficency was advanced.