Research & Implement Of Remote Software Maintenance System Based C/S

Software maintenance is an important phase of software life cycle, RSMS (Remote Software Maintenance System) based on C/S (Client/Server) structure, aimed at collecting trouble, dealing with trouble and diagnosing trouble, using Internet/LAN to send these information can promote the efficiency of software maintenance, reduce the expense of software maintenance and shorten the time of software maintenance. Main works of this thesis are as follows:Firstly, reviewed the history of software maintenance. Introduced the techniques concerned with software maintenance. Described the requirement of the remote software maintenance.Secondly, adopted system viewpoint presented by EPSRC (Engineering and Physical Sciences Research Council), evaluated maintaining maintainability of software. Using Rational Rose, developing some different visual diagrams represented different aspects of system.Thirdly, based on analysis of agents on the software maintenance, combing our technique of HESE (Hohai Expert System Environment), develop our agents(trouble apperceive agent, trouble diagnose agent> information sending agent) applying in RSMS.