The Applied Study On Improving Emergency Operating System With Business Process Reengineering

Enterprise BPR(Business process reengineering) is a new measure to the structure and system reform of enterprise management, which appears to be useful for us to investigate the administration of emergency operation procedures in the hospital. On the basis of advanced BPR, we can well manage the emergency operation procedure, promote the real-time control of emergency process and improve emergency care quality.Emergency operation process reengineering is a real-time control mode for emergency administration and an important part of whole hospital medical control.It is based on the collective information of emergency operation care. In the present study, we applied serial methods such as processing analysis, to investigate the situation of emergency operation process. Then, the key aspects, major points of quality control, and factors related to emergency care quality were defined by analyzed the situation. On the basis of above data, we reorganized the emergency operation process through readjustment and coordination according to the theory of systematic business process reengineering. Some measures were used in emergency department of our hospital, satisfactory results had achieved through analysis of various parameters.The new idea of this study was applied the enterprise BPR in development of emergency operation process reengineering, it revealed the evident basis for improvement of scientific and advanced aspects of real-time quality control in hospital, which might be useful for other related parts in hospital management. This study developed a new method for real-time medical quality control in emergency operation, and put forward a comprehensive evaluation model for emergency operation capabilities.