The Study On City Emergency Command System

The more and more frequent public emergencies are testing the modern city administrator's response ability day by day. The lack of high-efficient emergency system for commanding must influence command departments to make response decisions in time and executive bodies to respond. Structuring and perfecting modern city emergency command system will become the unavoidable problem that must be thought and solved urgently. There are great practical and theoretical significance to set up the emergency command system which contains the information management platform to meet emergency response needs. The government in our nation is facing the severe challenge to improve the public security service. The demands for supplying the social security services, improving the ability to solve the problems in disaster and emergent situations, rescuing lives and minimizing the lost are becoming a critical strategic task, which is closely connected with the development of GDP.On the basis of a wide range of relevant literatures and field researches, in this thesis the author sums up domestic and foreign research results related to emergency management. Based on crisis management, calamity sciences and complex giant systems theory, the thesis makes an in-depth analysis of the emergency command system's elements, and proposes the overall framework of emergency command system for responding city emergencies by using meta-synthesis and Zachman framework.To be directed against the practical problems in emergency response, the author structures the frame of city emergency information platform based on GIS after taking into account the main demands public safety in the cities and the important functions of technical means in order to improve the resource allocation efficiency in the process of emergency command, achieve massive emergency information sharing and rapid transmission to meet the need of co-ordination.The performance evaluation index system for emergency command system is proposed by applying Balanced Scorecard. Then the author structures the performance evaluation model for emergency command system by use of multi-level AHP-fuzzy comprehensive evaluation method in order to measure and assess the performance of related emergency departments to improve the emergency response.Finally, after analyzing the development of emergency management in Wuhan, the author puts forward some proposals to improve Wuhan's emergency command system.