| Since the Internet became a part of our everyday lives it has provided numerous ways for users to share information, as well as develop relationships. In recent years the development of social media-including Twitter, Facebook, YouTube, Snapchat, and Instagram-have allowed individuals to share information faster than before and with anyone, whether or not they know them personally.;This study examines how social media was used during the December 2013 Metropolitan Transportation Authority (MTA) train derailment. It will explore how the MTA, Metro-North (the rail the accident occurred on), general public, and the media responded during this crisis. It will investigate how these groups used both traditional and social media to reach others with the story. The study will show how news of the derailment traveled farther than the city and state in which the accident occurred in large part due to the implementation of social media.;The study begins with an overview of the crisis event, and the purpose and significance of the study. This is followed by an exploration of the literature relevant to the study, as well as a discussion of the selected methodology to approach the study. |
