Emergency communications preparedness in Canada: A study of the command-and-control model and the emergence of alternative approaches

In recognition of the fact that communications commonly are considered to be essential to effective disaster preparedness and response, the present study addresses several related themes concerning the role of communications infrastructures--i.e., equipment facilities on the one hand, and established patterns of interpersonal relationships among government decision-makers and industry representatives on the other--in peacetime emergency communications planning and response processes. Its investigative tasks include the choice to apply the implicit guiding model in North American emergency management, namely, the "command-and-control" theoretical model, to a specific single-country peacetime disaster context: the Canadian case. That choice rests upon a recognition of the methodological difficulties and challenges in dealing with an emerging and highly dynamic configuration of multiple institutional players, new technologies and residual government policies respecting the telecommunications sector.; The study's findings suggest an appreciation of the complexity and nuanced context within which multiorganizational and especially multijurisdictional peacetime crisis management occurs, sometimes understood as the emergence of other frameworks. This investigation contributes to the disaster literature by providing the first exhaustive study of Canada's national emergency communications structure and capabilities. It therefore can perhaps best be seen as a prologue or preliminary discourse to a broader international comparative effort of addressing questions related to communications preparedness in regard to peacetime disasters.