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An examination of information technology diffusion and infusion: A technological innovation perspective of intranet implementation success

Posted on:1999-08-25Degree:Ph.DType:Dissertation
University:Drexel UniversityCandidate:Eder, Lauren BethFull Text:PDF
GTID:1468390014971321Subject:Business Administration
Abstract/Summary:
In today's global business environment, knowledge is among the most valuable assets of a firm. Accordingly, the accessibility of relevant computer-based information can be extremely important. The growing number of variant computer systems within organizations presents a potential problem for information sharing and knowledge development if the systems are not inter-operable. In recent years, the open architecture of Internet technology has become attractive to business organizations for internal use because it enables the standardization of information system interfaces as well as the connectivity of disparate systems. When Internet technology is used within the bounds of an organization, the network is referred to as an intranet. Using intranets to connect heterogeneous systems provides a mechanism in which information sharing can be facilitated between existing information systems without major changes to the applications themselves.;Because the use of intranet technology is a fairly new phenomenon, there is little, if any, empirical research to date that examines the success of intranet deployments in organizations once the technology has been adopted. Using theoretical foundations from established information systems implementation research and innovation diffusion literature, this study seeks to explain intranet implementation success by examining organizational, technical, and contextual factors that may be associated with intranet diffusion and infusion within organizations.;A survey was mailed to 1,000 senior level computer executives in the United States. The organization was the unit of analysis. Seven independent variables were measured with intranet diffusion and infusion: top management support, organizational structure, organizational size, industry, competition, IT infrastructure, and IS structure. Results indicate that these variables affect diffusion and infusion differently. Top management support was found to be positively related to intranet diffusion, whereas top management support, IT infrastructure, and competition were found to be positively related to intranet infusion. Organizational size was negatively related to intranet infusion. Implications and areas for further research are discussed.
Keywords/Search Tags:Intranet, Infusion, Information, Technology, Top management support, Implementation, Organizational
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