| This collective case study reviewed the current state of Web accessibility at 102 postsecondary colleges and universities in North Carolina. The study examined themes within Web-accessibility compliance and identified which disability subgroups were most and least affected, why the common errors were occurring, and how the errors could be fixed. Quantitative data from SortSite and qualitative analysis by a Web expert of 20 websites provided the research data examined. The Web expert assessed the level of Section 508 standards and Web Content Accessibility Guidelines 2.0 compliance through the utilization of a 3-point Likert scale to quantify the data, a think-aloud session, and an interview. The positive and negative trends were identified and correlated to the disability subgroups impacted.;The websites of all 102 North Carolina colleges and universities studied had Web-accessibility errors, with only two earning a minimum of 80% accessibility. The 20-website sample maintained similar automated assessment results. Variation occurred between the automated assessment and the Web-expert evaluation, but both revealed that all websites contained Section 508 and Web Content Accessibility Guidelines 2.0 Web-accessibility errors. |
