| This research study explored e-learning design practices that support emergence (just-in-time, connected networks) when finding, creating and sharing digital knowledge. Using a conceptual framework that modeled use of the technologies and emergent practices under investigation, this study used Web 2.0 tools in exploring effective practice. A social network analysis (SNA) of the Blogosphere community was done in phase 1 to locate globally trusted experts regarding e-learning and networked knowledge. Collective inquiry between these bloggers was then used in phase 2 to create new understanding of digital, shared knowledge environments. Participants explored ideas and best practices via open-ended electronic survey questions, which were then summarized and confirmed via a collective Wiki. Summary tag clouds were produced on each question to help the researcher and participants better visualize consensus in the responses. A qualitative summary of findings indicated the importance of support for trust, social software, independent and just-in-time discovery, and connected networks of learners. The study concluded that the how to of connection, shared knowledge, and collaboration will become radically richer and more innovative with the adoption of Web 2.0 tools and technologies. The challenge will be in making shared knowledge tools and practices better understood, incorporated and supported throughout the organization. This study proposes the need for a new design practice of shared knowledge architecture that offers a more integrated and dynamic learning environment, embedded in the information worker's daily workflow. |
