Research On Quantification And Management Countermeasures Of Workplace Emergency Capability Of Enterprises

Workplace emergency capability which is considered to be comprehensive reflection ofenterprise emergency management plays a key role in emergency rescue activities ofworkplace accidents and becomes the focus of attention of enterprises. On one hand,enterprises expect high workplace emergency capability to respond effectively to unexpectedaccidents of workplace, and reduce loss caused by accidents. On the other hand, emergencymanagement is the auxiliary part, which does not belong to the basic operation system ofenterprises; therefore enterprises should not invest too much on emergency resources. Due tolimited resource, enterprises are facing pressure on how to make the best use of emergencyresources and maximize emergency management effectiveness. In order to solve this problem,enterprises should match workplace emergency capability and emergency demand. However,traditional management styles of workplace emergency capability are subjective. Enterprisesfind it difficult to accurately determine the extent of qualitative workplace emergencycapability to meet the demand. It is urgent to change management style of workplaceemergency capability. The key point of this transition is to reasonably quantify workplaceemergency capability. Therefore, this thesis researches on quantification and managementcountermeasures of workplace emergency capability of enterprises. The main contents includesix parts presented in different papers as follows.This paper establishes quantitative management framework of workplace emergencycapability. Workplace emergency capability is considered to be the object of study. The paperdefines the meaning of workplace emergency capability and its quantitative management.Workplace emergency capability is divided into integrated emergency capability andemergency personnel capability. The paper analyzes characteristics of workplace emergencycapability quantitative management based on perspective of matching supply and demand,dynamics of the whole process and refinement of method. Besides this, quantitativemanagement framework of workplace emergency capability is established in order to providetheoretical basis for the thesis.This paper researches on workplace emergency capability demand structure. Based onanalysis of the meaning and characteristics of workplace emergency capability demand, the paper defines the meaning of workplace emergency capability demand structure. The papercollects workplace emergency capability demand from documents, literature, case studies andquestionnaires. Original demand is sorted by KJ (KAWAJI) method. Hierarchical structure ofworkplace emergency capability demand is described and established; and then weight ofworkplace emergency capability demand is measured by rough analytical hierarchy process.Furthermore workplace emergency capability demand structure is given.This paper researches on workplace emergency capability supply structure. Based onanalysis of the meaning and characteristics of workplace emergency capability supply, thepaper defines the meaning of workplace emergency capability supply structure. According toworkplace emergency capability theory and management practice in and outside of China, thepaper screens out basic structure of workplace emergency capability supply and researches onhierarchical structure of workplace emergency capability supply based on DEMATEL&ISM(Decision Making Trial and Evaluation Laboratory&Interpretation Structural Model). Also,workplace emergency capability supply structure is given.This paper establishes a structural model associated with workplace emergencycapability supply and demand. Integrated emergency capability is quantified based on QFD(Quality Function Deployment). In view of differences between workplace emergencycapability supply characteristics and product quality characteristics, the paper improvesdemand matrix, demand weight matrix and competitive assessment matrix of QFD model.After determining parameters and matrices of QFD model, a structural model associated withworkplace emergency capability supply and demand based on QFD is established. Aquantitative tool of workplace integrated emergency capability for enterprises is provided.This paper researches on emergency personnel capability and quantifies it based oncognitive experiments. Quantitative results of emergency personnel capability experimentsare described by classification interval form. Emergency personnel capability is divided intohigh, middle and low. Furthermore the paper converts experimental results into behavior scale,and provides a valid measurement tool for emergency personnel capability for enterprises.This paper researches on countermeasures of workplace emergency capabilityquantitative management. Considering the obstacles of transition from non-quantitative toquantitative management of workplace emergency capability, the paper analyzesimplementation difficulties of workplace emergency capability quantitative management based on perspective of management thinking, mechanism and methods. In order to solvethese difficulties, core measures are given. In management thinking, enterprises shouldestablish the concept of matching supply and demand management, and develop goodawareness of emergency personnel. In management mechanism, enterprises should establishperformance evaluation mechanism and dynamic improvement mechanism of workplaceemergency capability quantitative management. In management methods, methods ofcultivation, maintenance and promotion of workplace emergency capability are given. Inaddition, basic safeguards measures of workplace emergency capability quantitativemanagement are given.