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The Research On Quality Control System Of The Governmental Science & Technology State Award Based On ISO9000 Standard

Posted on:2011-01-24Degree:DoctorType:Dissertation
Country:ChinaCandidate:Y TengFull Text:PDF
GTID:1119330332982855Subject:Administrative Management
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Along with society's development, the technical progress, economical prosperous, the social public affairs are numerous and diverse day by day, On the Government's handling of public affairs, public service delivery capacity, efficiency and quality are put forward higher requirements.Constructs honestly, highly effective, the transparent service government to become the public common expectation. At present, Management of Technology Award is still mainly built on basis of the irrational in China. the appraisal flow standardization is not strong,it is relatively subjective, the assessment method lacks the science the cognition and the practice, creates appraisal process and the result has often led to social and public challenge. Therefore, to fully reflect the work of China's science and technology award "fair and equitable" principle, we should deep research science and technology reward management quality system's foundational issues. The International Standardization Organization (International Organization for Standardization, ISO) formulates the ISO 9000 quality control system international standard has provided the new solution mentality for us.How to combine ISO9000 standards and the governmental technical reward management, to establish a scientific and rational management of governmental science and technology awards quality standard system, to achieve the technical reward appraisal scientific style and process of standardization.it is quite strange thesis for the vast number of science and technology managers. We base on the realistic demand which constructs in the service government, put ISO9000 quality management system applied to this new field of science and technology awards, think and explore ideas and methods of use of standardized quality management. Regulate pattern and the behavior of public services of Technology Award departments. This paper uses theoretical research combined with applied research, empirical study and the standard research, qualitative and quantitative research methods be combined. Take the scientific development concept as the instruction, take "the technical reward collective services quality control system construction" as the research subject, by the ISO9000 standard theory, based on total quality management and public administration of the theory. Through to concept transformation analysis, Content and method of implementation of specific design, After application effect analysis, Designed the technical reward department ISO9000 standard quality management system construction methodology, Says specifically, the paper has solved the following several problems;The paper creatively puts forward a unique model on governmental Science & Technology Awards ISO9000 Quality Management System, and the necessity of establishing quality management system based on the analysis of the status in public service. In the deep analysis of ISO9000 Quality Management System, the paper according to the special circumstances in the management of science and technology awards, analysis the similarities and differences between ISO9000 Quality Management System and Science &Technology Awards to realize the organic combination by defining the basic concepts.The paper state the principles and special requirements in the building of Science & Technology Awards ISO9000 Quality Management System which taking management responsibility, resource management, service implementation process, measurement, analysis and improvement as foundation.The paper also design the science and technology awards appraisal optimization method based on he standard of ISO9000 quality management system. In order to avoid the problem in the technology awards appraisal method, fully play the social function requirements of science and technology reward management quality, the paper develop a new evaluation index system of design,implement a credit optimized selection strategy, such as evaluation experts,especially in the index weight determined the aspects of subjective values, it break the current predicament, designed an objective joint cross-Weighting method and three-dimensional integrated assessment model to realize the standardized and scientific of scientific & technological evaluation.The paper creatively design a operation performance evaluation system of governmental science & Technology Awards ISO9000, the quality management system can ensure the quality, the key lies in the continuous improvement, and the improvement lies in the establishment of the quality management system.In order to effectively measure science and technology management department of ISO9000 quality management system, we adopt the method of screening method, construct a set of the index system specially for scientific management department and fuzzy grey comprehensive evaluation model.In brief, the paper research results will provide a variety of perspectives for our country science and technology reward collective services quality control pattern creation and the innovation research and will enrich and advances our country science and technology reward collective services quality control system construction and the innovation basic study. In practice, through the quality control system of establishment, will effectively be coordinated and implements each technical reward supervisory work. Promote coordination between all levels, to effectively enhance the efficiency of resource use science and technology awards department, shorten the work cycle, strengthen the link,comprehensiveness and coordination between all departments and posts.it is clear about the division authority, reduces the work overlapping, guaranteed that various departments, various posts maintain unimpeded, forms the joint effort, to achieve the orderly and the whole interaction, enhances its collective services to provide ability and the achievements effectively.
Keywords/Search Tags:Science and Technology Award, Quality Control System, ISO9000
PDF Full Text Request
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