Research On Customization Ability Evaluation And Customization Diagnosis Of Corporation For Mass Customization

With the rapid development of society, economy, science and technology, a trend of service-preferred is visible in manufacturing industry. Mass Customization (MC) is evolved from a simple manufacturing approach to a service-embedded manufacturing mode with intensified individualities. At present,however, most research focus on idiographic operation and actualization of MC, seldom scan the customization ability evaluation and customization diagnosis of corporation thoroughly. On basis of general analysis currently researches about MC and face to the industrial practice, this paper presents useful study and exploration on evaluation of customization ability and customization diagnosis of mass customization from the holistic point of view. The main research content and achievements are three aspects as follows:1. Transmutation ability of product for MCIn this thesis, function, configuration, modularization characteristics of mechanism and electron products are discussed systematically, combine factors of customer needs, evaluation indexes of product transmutation ability are established, therefore, the thesis raise concepts and calculating methods of product customization degree to evaluate enterprise product and product family transmutation ability, moreover, customizability analysis model for MC products is established. The transmutation ability is testified in some products such as bicycles and fans.2. Enterprise customization ability evaluation for MC(1) Based on the summing up and analysis of research and application for MC at present, and through analyzing the case of idiographic customization process,traits of implementing MC manufacture and pivotal factors of affecting MC ability are summarized. Combined with various technologies of corporation manufacture, system framework and optimize-analysis model of corporation MC ability are built.(2) Applying with literature analytical method, expert marking method, relativity analytical method, a three-level synthesis evaluate index system of corporation MC ability is built in the perspectives of design technology, management synergy technology and manufacture technology.(3) The methods of the MC ability evaluation are discussed. Based on analytic hierarchy process(AHP), a three-lever fuzzy comprehensive evaluation method is proposed. As comparison and reference to the former method, a gray association comprehensive evaluation method is used to evaluate corporation MC ability. Therefore a corporation case study is presented to apply the two kinds of methods. The applications are consilient each other and consistent with the known facts. 3. Enterprise customization diagnosis for MCIn the basis of former synthesis evaluate index system of corporation MC ability, enterprise customization diagnosis issues for MC is studied, conception about customization diagnosis is confirmed, and basal thought and process on customization diagnosis for MC are presented. According to characteristics of customization system and the intention of diagnostic, this paper build a multi-layer corporation customization diagnosis model based on fuzzy mathematics theory and set-covering technology. Applied in some specific cases, combined with synthesis evaluate indexes of corporation MC ability and evaluation indexes of product transmutation ability, this model is practiced in searching causalities about enterprise customization issues and putting forward amelioration methods.In conclusion, based on the methodology of theoretical research integrated with practical case study, this thesis explored the methods of MC ability evaluation and MC diagnosis, offered useful thoughts and tools in implementing MC for corporations. It can effectively enhance corporations'efficiency, meet clients'diversified and individual demands, reduce corporations'decision-making inaccuracy, consequentially increase corporation MC ability and enhance its competition ability.