Design On Service System Of Xx Private Hospital In Hangzhou

In the furious market competition, most of the enterprises' profits come from the service, service factor has replaced other factors as the new focus of competition. With the in-depth participation of international market after China's accession to WTO, the quality of the medical service is putted on more important position, the medical service as a hospital product has higher requirements. Therefore, this paper chooses the service system of Xxx private hospital in hangzhou as the research object, and designs scientifically this system and establishes effectiveservice system according to the actual situation of hospital. The main tasks are as follows:Firstly, the research background is introduced; the necessity and significance of design on service system of hospital are raised. Meanwhile, it also analyzes the current situations of the service system of hospital studies at home and abroad and brings forward the study contents.Secondly, this chapter introduces simply the service system of hospital included connotation, characteristics and objects of service.guided by service concept, theme and goal of hospital, this chapter designs scientifically its organization structure of service, service standards and procedures.guiding system of service of hospital is designed scientifically in detail. This chapter expounds special functions and classification principle of oriented system of service and puts forward specific requirements of design and suggestions to improve the existing system.information system of service of hospital is designed scientifically in detail. According to the requirements of information system in the second-level hospital and situation of Xxx private hospital in hangzhou. the overall design of this system is done and the hardware platform is programmed in this chapter.language system of service of hospital is designed scientifically. This chapter expounds concept, characteristics and effect of medical service language and advances some concrete requirements.evaluation and detection methods to the service quality of hospital are designed scientifically. This chapter comes up with using questionnaire for valuation and detection to the service quality and puts forward the processes of evaluation and detection. remedial work of service of hospital u is designed scientifically. This chapter proposes remedial work procedures and work points.Finally, a conclusion is made to the research and future direction of research work is given.