Research On The Improvement Path Of Taxation Service Informatization Of Xuzhou Taxation Bureau

In order to comply with the rapid development of the economy and society,China’s government management system is constantly reforming and gradually transforming into a service-oriented government.As an important component of a service-oriented government,tax services,especially with the deepening reform of the national and local tax collection and management system,have become an important topic in the informationization construction of tax services.Drawing on the research achievements and experience of the academic community,based on the introduction of relevant concepts of tax service informatization,this article fully explains the overall basis and exploration practice of tax service informatization construction in Xuzhou.At the same time,based on the actual work of the Xuzhou Taxation Bureau,a questionnaire survey was conducted to analyze the existing problems,mainly reflected in four aspects: significant asymmetry in tax collection information,more negative feedback on the use of information platforms,poor trust in tax related information security,and low use of tax related professional information services;Furthermore,attribution analysis is conducted from the perspectives of inadequate conceptual transformation,lack of overall planning in the construction of information platforms,insufficient professional support for information technology,inadequate cross departmental information flow,insufficient prevention of information risks,and inadequate supervision of tax related professional institutions;Finally,drawing on the ideas and methods of service-oriented government theory,tax compliance theory,and digital government theory,an attempt is made to propose a local path to improve the informatization of tax services,mainly from the fundamental transformation of tax service informatization thinking,the intelligent integration of exploration resources,the improvement of tax service information protection,and the diversified co governance of tax service informatization to strengthen the construction of tax service informatization.Optimization measures based on local regional characteristics can provide useful references for improving relevant policies in the tax system in the future.