| It has become a common phenomenon for local manufacturing industries to break away from the low end lock in the value chain and reconstruct their competitive advantages through service innovation activities.However,due to the lack of sufficient resources and capacity support,manufacturing enterprises often encounter obstacles of inertia in service innovation.How to overcome inertia in service innovation has become the main challenge they face.Currently,with the trend of networked development of innovation paradigms,external networks,as available potential relational resources,play an important role in manufacturing enterprise service innovation.Knowledge-intensive service agencies,with its dual functions of "knowledge source" and "knowledge bridge" in the innovation system,has become the primary choice for manufacturing enterprises to obtain service innovation resources and build service innovation capabilities.Knowledge-intensive service agencies refer to service intermediaries that provide professional knowledge in various fields,including finance,technology,law,consulting,etc.with a wide range of knowledge sources,diverse types,and strong differences.They can provide a continuous stream of knowledge resources for manufacturing enterprise service innovation.It is inferred that Knowledge-intensive service agencies connection have the potential to help manufacturing enterprises update and reshape resources,practices,and capabilities,thereby helping them overcome service innovation inertia.However,existing research mostly uses service innovation performance as the outcome variable to examine the impact of Knowledge-intensive service agencies connection,and less attention is paid to whether manufacturing enterprises can use Knowledge-intensive service agencies connection to break through the constraints of service innovation inertia.The black box of the relationship between Knowledge-intensive service agencies connection and manufacturing enterprises’ service innovation inertia has not yet been opened,and a theoretical breakthrough is urgently needed.Further,the key to overcoming service innovation inertia through Knowledgeintensive service agencies connection lies in whether manufacturing enterprises can effectively explore,transfer,and absorb external heterogeneous knowledge resources.Innovation search is an activity in which organizations use internal and external search channels to creatively process knowledge from different sources,covering the entire process of knowledge identification,acquisition,digestion,integration,and utilization.It will affect the existing knowledge system within manufacturing enterprises,and promote them to continuously update their original knowledge base by enhancing the diversity of knowledge elements and heterogeneity among knowledge,so as to achieve the combination advantage and innovation effect of knowledge,Thereby affecting the development of Knowledge-intensive service agencies connection potential.However,the existing research results rarely discuss innovation search as a moderator variable,and even less involve research on service innovation and inertia overcoming in manufacturing enterprises.In view of this,this article takes manufacturing enterprises as the research object,constructs a research framework of " Knowledge-intensive service agencies connection(scale and intensity)-service innovation inertia(resource rigidity and convention rigidity)",and introduces innovation search as a moderator variable.Through theoretical analysis,hypotheses are proposed and empirical testing is conducted,The conclusions are as follows:(1)There is a negative correlation between the Knowledge-intensive service agencies connection scale and the service innovation inertia(service innovation resource rigidity/service innovation practice rigidity)of manufacturing enterprises;(2)There is a negative correlation between Knowledge-intensive service agencies connection strength and manufacturing enterprise service innovation inertia(service innovation resource rigidity/service innovation convention rigidity);(3)Compared to the strength of Knowledge-intensive service agencies connection,the scale of Knowledge-intensive service agencies connection has a greater negative impact on the rigidity of manufacturing enterprises’ service innovation resources;(4)Compared to the Knowledge-intensive service agencies connection scale,the Knowledge-intensive service agencies connection strength has a greater negative impact on the rigidity of service innovation practices in manufacturing enterprises;(5)Innovation search has a positive moderating effect on the negative correlation between Knowledge-intensive service agencies connection scale and manufacturing enterprise service innovation resource rigidity;(6)Innovation search has no moderating effect on the negative correlation between the Knowledge-intensive service agencies connection scale and the rigidity of manufacturing enterprise service innovation practices;(7)Innovation search has a positive moderating effect on the negative correlation between Knowledge-intensive service agencies connection strength and manufacturing enterprise service innovation resource rigidity;(8)Innovation search has no moderating effect on the negative correlation between Knowledge-intensive service agencies connection strength and the rigidity of manufacturing enterprise service innovation practices.The research results of this article help to clarify the internal relationship between Knowledge-intensive service agencies connection,innovation search,and service innovation inertia in manufacturing enterprises,promote the theoretical development of the relationship between Knowledge-intensive service agencies connection and service innovation inertia in manufacturing enterprises from the perspective of "relational network",provide a new perspective for research on overcoming service innovation inertia in manufacturing enterprises,and make efforts to join the dialogue with mainstream theories and expand the research space. |
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