In recent years,the development of the banking industry has been impacted by many factors,so it is urgent to find a new development pattern.Breakthrough in a field usually requires the support of innovative technology.New technology can dominate the speed and direction of industrial change.The formation of a new financial industry system is the general trend of innovation and development,and financial technology has emerged as a result.The Financial Technology Development Plan(2022-2025)emphasizes the need to accelerate the digital transformation of financial institutions as the mainline of action and to develop financial technology prudently.Understanding the impact of financial technology on the operational efficiency of listed commercial banks is important for listed commercial banks to find ways to integrate with financial technology and to improve their operational efficiency.This thesis explores the impact of financial technology on the operating efficiency of listed commercial banks under the background of digital transformation.By combing and analyzing the existing research,this thesis determines the research methods and research contents.This thesis creatively uses the financial technology index of a commercial bank’s domicile as its financial technology development level variable,which compensates for the disadvantages of using a uniform financial technology index for most of the existing research on all banks.It selects 46 commercial banks listed on China’s A and H shares as the research sample,with a sample interval of 2011-2020.Firstly,the DEAMalmquist index model is used to measure the operating efficiency and decomposition efficiency of 46 listed commercial banks.It is found that the operating efficiency of listed commercial banks shows an overall increasing trend within the sample interval and the most significant increase in the operating efficiency of joint-stock commercial banks and urban commercial banks.Secondly,through multiple regression models to explore the impact of financial technology on the operational efficiency of listed commercial banks under the background of digital transformation,this thesis finds that the development of financial technology can promote the improvement of operational efficiency of listed commercial banks.The deposit-to-loan ratio,GDP growth rate,and the degree of capital market development all have significant positive effects on the operating efficiency of listed commercial banks.The high NPL ratio and gearing ratio are not conducive to the improvement of listed commercial banks’ operating efficiency.Then,the Sobel test is used to verify that financial technology can affect the operating efficiency of listed commercial banks by influencing the growth rate of total deposits.Finally,by classifying commercial banks into categories,it is found that financial technology has a more significant impact on the operating efficiency of joint-stock commercial banks,urban commercial banks,eastern regional commercial banks and direct banking leading banks.Based on the empirical results of this research,this thesis argues that commercial banks should first focus on the introduction and cultivation of financial technology talents to lay the foundation for the integration of commercial banks with financial technology.Secondly,commercial banks should pay attention to technological innovation and risk control,and make full use of the great advantages of financial technology to reduce information asymmetry and identify and warn risks at the same time.Finally,commercial banks should accelerate the digital transformation process,implement products and services with their characteristics and enhance their core competitiveness. |