Research On The Optimization Of "Internet+" Tax Service Of Taxation Bureau Of Qingbaijiang District,Chengdu

With the rapid development of my country’s economy,the traditional tax service model has been unable to meet the taxpayers’ taxation needs.Tax service methods and methods need to be expanded and enriched.How to effectively improve the efficiency of tax service has become a difficult problem for the grassroots tax authorities.With the popularization of new Internet technologies such as big data,Internet of Things,and cloud computing,"Internet +" taxation services have become a new trend.Through practice and exploration in recent years,tax authorities at all levels have also achieved certain results in promoting "Internet +" taxation services.However,due to the limitations of software and hardware factors,further optimization of taxation services has fallen into a bottleneck.This article takes the "Internet +" tax service of the Qingbaijiang District Taxation Bureau of Chengdu as the research object,and uses the new public service theory,tax compliance theory,and business process reengineering theory as the basic theoretical guidance of the full text.Through literature research,questionnaire surveys,interviews and other methods,The Qingbaijiang District Taxation Bureau of Chengdu has conducted research on the construction results and achievements of the "Internet +" tax service.The Qingbaijiang District Taxation Bureau of Chengdu has built an intelligent tax inquiry platform,vigorously implemented "non-contact tax processing",and deeply promoted convenient private operations.Tax services and other measures have achieved certain results in optimizing tax services.However,there are problems such as insufficient service content support,low service operation efficiency,poor service flow,difficulty in meeting demands in publicity,and poor consultation and guidance effects.The main reasons for the problems are: imperfect platform development,insufficient basic service guarantee,poor data sharing,low data analysis level,insufficient publicity concepts and technical updates,and insufficient human resources.This article collects and sorts out the advanced practices of "Internet +" taxation services in Shanghai and Hainan,and combines advanced experience and enlightenment to give certain suggestions for the future development of "Internet +" taxation services in Qingbaijiang District,Chengdu:First,improve the level of informatization and improve The construction of a diversified tax service platform;the second is to strengthen basic service guarantees;the third is to strengthen the application of big data;the fourth is to optimize the current service process,improve the quality and efficiency of taxation of entities,the fifth is to optimize publicity services and expand publicity channels;and the sixth is to strengthen "Internet +" taxation service personnel training.