As a public health crisis,the COVID-19 outbreak at the end of 2019 threatened the lives and health of the public,intensified the survival pressure of social groups in difficulty,tested the management ability of the government,and also posed a challenge to the banking industry in implementing the inclusive financial policy.This requires the formulation of inclusive financial policies by the people’s Bank of China,China Banking and Insurance Regulatory Commission and other regulatory authorities to timely adjust the implementation policies of Inclusive Finance in crisis management.In this public health crisis,whether the inclusive financial policy can be implemented efficiently and with high quality is related to the basic interests of the social difficult groups.The government should find out the reasons for the insufficient implementation of the inclusive financial policy in the crisis management,and make corresponding adjustments to reconcile the supply and demand contradiction between the policy executor and the policy implementation object,and optimize the implementation strategy.From the perspective of crisis management,this paper takes Tianjin h behavior as an example,and uses 4R crisis management theory and Smith policy implementation theory to study the weakness of the bank’s implementation of inclusive financial policies under the epidemic environment.This paper studies the literature in the field of Inclusive Finance and public crisis at home and abroad,and combs the concepts of Inclusive Finance,public crisis and market failure.Then,relevant information was collected by means of questionnaire and interview to analyze the problems occurred in the implementation of the inclusive financial policy by bank h of Tianjin under the epidemic crisis,provide countermeasures and suggestions for the people’s Bank of China,China Banking Regulatory Commission,Financial Bureau and other government departments,and put forward improvement suggestions on how to supervise and guide the banking industry to effectively implement the inclusive financial policy in the four links of crisis management,namely,reduction,preparedness,response and resilience,That is,it is necessary to improve the awareness of crisis,improve the early warning mechanism,improve the exemption mechanism to enhance the endogenous power of bank execution,improve the regulatory system,formulate the plan,build the information communication platform,and establish a perfect execution exemption and cooperative guarantee mechanism.At the same time,we will speed up the construction of financial infrastructure,promote the integration of diverse financial resources and spread risks,publicize the inclusive financial policy in society,and ensure the sustainable development of Inclusive Finance.Through the adjustment of Countermeasures under the new situation,the banking industry,as an important financial force,will cooperate with government departments in the management of social and public affairs,reduce the losses caused by public crises,improve social welfare,and provide scientific and effective guarantee for the smooth implementation of inclusive financial policies. |