| Population aging rapidly increase,the serious situation of aging and empty nest coexist is on the surface of the modernization of national construction new journey straight endowment challenge,how to seize the "difference" period of strategic opportunities,play advantage,swallow the short board,improve quality,increase efficiency,realize the pension service quality development become the main strategic direction actively cope with the aging of the population.At present,home care can make up for the lack of family functions,effectively supplement the high consumption and low coverage of institutional care,provide convenient and comfortable care services,in line with the wishes of the elderly,has become the mainstream pension development trend.The rapid development of modern science and technology,the application of the emerging technology popularization,"Internet +" wisdom endowment concept with the depth of the house,and from the aspects of technology,products,services to improve the quality of city home endowment service brings new ideas and development path,intelligent home endowment service arises at the historic moment,be adapt to the reality needs and adapting to the new development of pension service model.The paper firstly summarizes the development status of urban smart home care service from the perspective of policy evolution and practice,and summarizes three typical development modes of urban smart home care service at present.Second,select the pilot studies zhuzhou as the research city,with the method of questionnaire and depth interview to zhuzhou T area of our country’s most popular wisdom and a wide range of government leading home endowment delve into the present situation and problems of the implementation of the service mode,mainly includes the T zone wisdom that occupy the home endowment service mode of the service object,service platform,service process and operation mechanism,Based on the empirical research results,it is found that the smart home care service model in T-zone has problems of insufficient overall management,limited service coordination,insufficient effective demand and lack of professional talents.The causes of the problems in practice are analyzed in depth: lack of top-level design,chaotic relationship between subjects,limited platform functions,backward team construction.Finally,based on the analysis of existing problems and causes in the practice of T-zone mode,this paper proposes the optimization path of urban smart home care service mode from five aspects including system design,subject relationship,service content,operation mechanism and team construction,combining with the hierarchy of needs theory,welfare diversification theory and coordination theory.First,the top-level design of urban smart home care service system is strengthened from the aspects of overall policy planning,improving standard system and improving evaluation supervision.The second.Straighten out the relationship between the main providers of urban smart home care services,clarify the leading role of the government,the coordinating function of the community,the professional operation of institutions and the synergy between the active participation of families.Third,gradually subdivide service groups and clarify the content list to enrich the main content of urban smart home care service.Fourth,improve the operation mechanism of urban smart home care service,improve platform functions and optimize various operation processes to provide strong support for smart home care service.Fifth.Promoting the construction of urban smart home care service talent team We should pay attention to the training of elderly care service talents,implement the incentives of the elderly care service industry,and expand the volunteer service team,so as to realize the stable and sustainable development of urban smart home care service mode. |