| The high-profile failures that have been reported by organizations call into doubt the strength of operational risk management in public organizations.The continued failure of this operational risk management originates from human activities as well as those resulting from internal processes,systems,and external occurrences.Towards this end,this study examines the relationship between innovation capability,leadership inclusive behavior,perceived workgroup status diversity,and work locus of control in public organizations,as well as the relationship between these factors and operational risk management.The data for this study was gathered through a cross-sectional survey of public service employees in Chinese mainland.The assumptions underlying this study were verified by the use of a hierarchical regression analysis of 459 legitimate responses.According to the findings of this study,innovation capability has a positive impact on operational risk management.Furthermore,the mediating influence of inclusion behavior on leadership and perceived workgroup status diversity on this link assists to reinforce it even futher.Additionally,the work locus of control influences the relationship between leadership inclusive behavior,perceived workgroup status diversity,and operational risk management positively.This study underlines the importance of public organizations to avoid innovation risk by considering strategically positioning innovative workers while maintaining a highly inclusive work environment for projected operational risk management outcomes,as demonstrated in previous research.The direct relationship between innovation capabilities and operational risk management is the main focus of this investigation.The author demonstrates the importance of inclusive behavior on the part of leaders,perceived workgroup status diversity,and work locus of control in enhancing the effect of innovation capability on operational risk management in government organizations. |
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