Research On The Existing Problems And Countermeasures Of "Internet + Government Service" In Xuzhou Economic And Technological Development Zone

In recent years,new technologies such as the mobile Internet,big data,cloud computing and artificial intelligence have been in the ascendant,and their applications have been expanding,exerting extensive and far-reaching influence on the economy and society.Technological development has brought new challenges to government governance,that is,how to take advantage of the trend and promote the innovative transformation,iteration and upgrading of government public management and public service with the help of new technologies.Driven in e-commerce at the same time,the public’s information technology application ability,at the same time also puts forward higher requirements on e-government service,mobile and convenient,intelligent,anywhere,anytime to provide the service to become public information age to the urgent demand of government services,in order to solve the contradiction between government services and public demand,Thus,the new concept of "Internet +government services" was put forward.In this thesis,Xuzhou Economic and Technological Development Zone as an example,on the basis of consulting a large number of domestic and foreign relevant literature,comprehensive use of literature research,interview survey,comparative analysis and other research methods,first of all,the basic concept of "Internet +government service" was elaborated,analyzed the relevant theoretical basis;Secondly,it introduces the basic situation and main reform measures of the construction of "Internet + government service" in Xuzhou Economic and Technological Development Zone,analyzes the main problems existing in the process of construction,development and reform,and analyzes the causes of the problems one by one.At the same time,through the comparative study in guangzhou,Shanghai,chongqing and other parts of the country practice and reform experience of success and finally combined with local actual from system level,management level,technical level and service level aspects put forward a series of can promote xuzhou by the open area "Internet + e-government service" construction development countermeasures,including promoting perfect laws and regulations,strengthen the top-level design,We will clarify the responsibility of audit and administration,strengthen the construction of information technology,strengthen the construction of talented personnel,and create personalized,refined and grid government services,so as to better optimize the business environment in the region and build an intelligent government service system and a service-oriented government that the people are satisfied with.