Research On Humanized Interactive Design Of Smart Home Air Scene Under The Guidance Of CUBI User Experience Model

The development of artificial intelligence and the Internet of everything makes smart home gradually enter the scene era,that is,intelligent system no longer only provides a single function,but through the integration of different technologies and equipment,provides services closer to users’ life scenes.In this process,user experience has become the core of common concern of enterprises and consumers.Users’ expectations for smart home have gradually shifted from simple functionality to humanized interactive experience,that is,intelligent system needs to better understand and meet users’ needs and preferences,and provide more intelligent,natural and personalized interaction.In the post-epidemic era,people are paying more and more attention to the healthy air environment at home.Therefore,the air scene of smart home has also become a hot topic for users,which is also the main focus of this study.However,in the actual experience of users on intelligent air equipment and scene service,there are still many pain points,such as difficult operation of equipment,inhumane interaction,poor feedback of equipment information,etc.In this context,how to provide theoretical basis and guidance for scene practice with reference through reasonable design and strategy methods,and realize the humanized interactive upgrading of the air scene of smart home is an urgent problem to be solved in the smart home industry,and is also the main purpose of this study.Firstly,smart home,humanized interaction,CUBI user experience model and other topics related to the literature study,master the origin of CUBI model and application methods.Secondly,combined with relevant cutting-edge design research at home and abroad,the development status and characteristics of smart home are sorted out,and the key concept of smart home air scene is clearly defined.At the same time,it shows that humanized interaction can be divergent from physical logic and behavioral logic,and summarizes the embodiment of humanized interaction in the smart home scene with specific cases.Then,with the help of the four experience dimensions of business objectives,user objectives,content and interaction in the CUBI user experience model,the key elements in the intelligent air scene are deeply analyzed through the methods of desktop research and case analysis and comparison,and the development direction of humanized interaction in the intelligent air scene is preliminarily defined,and the target users of the subsequent user research are defined.Secondly,based on the previous research on relevant theories,in order to further understand the psychology and behavior of users,gain insight into the environment and experience elements,pain points and needs of users in real usage scenarios,clarify the experience links and characteristics of intelligent scenes,as well as the characteristics of population classification,the author obtained first-hand survey data by combining qualitative and quantitative methods.By analogy analysis and cluster analysis,three types of typical user roles are constructed by summarizing the influencing factors of user needs and human experience.Finally,based on the four development steps of CUBI model and the previous research results,the paper summarizes four key stages of intelligent home air scene experience,and builds a user-centered intelligent air scene humanized interaction design model on this basis.Stage specific design strategies are proposed,including: precise design strategy in service delivery stage,emotional design strategy in sensory response stage,fit design strategy in behavior-oriented stage and continuous design strategy in value resonance stage.It also adds the interaction preference strategy of three different user roles in intelligent scene.In order to verify the usability and guidance of the strategy results,through the transformation of four practical design cases,users are invited to use the four evaluation factors of effective experience to evaluate and verify,and finally get positive feedback results.Then summed up the intelligent scene humanized interaction of three design principles: perception: scene design principle,interaction: natural design principle,reflection: emotional design principle.To some extent,the construction of this research strategy fills the research blank in the field of intelligent home scene service design,and provides a certain theoretical basis and practical reference for future research on intelligent home humanized interaction design or interactive reconstruction of enterprise scene.At the same time,the design principle also provides systematic guiding ideology for this field.