| Since 2021,mankind has entered the post epidemic era,and the normalization of epidemic prevention and control has been deeply rooted in the hearts of the people.However,various infectious diseases are still transmitted in a small scale.Due to the persistence of the epidemic,the requirements,methods and duration of wearing masks have changed,but the existing protective masks can not bring good use experience to users.In order to improve the use experience of protective mask users,this topic takes the users of protective masks as the research object,takes the user experience design theory as the theoretical support,and designs and studies the protective masks according to the needs of users.Firstly,according to the research purpose,the literature research is carried out,the research status of protective masks at home and abroad and the production specifications of protective masks at home and abroad are analyzed,and the research shortcomings of protective masks are summarized.This paper summarizes the user experience and emotional protection system from the perspective of user experience theory.Secondly,the market analysis of protective masks is carried out.Taking the protective mask system as the object,the functional similar products and derivative products of various protective masks and protective masks are analyzed.Finally,the factors that users should pay attention to when using protective masks are put forward;This paper summarizes four commonly used epidemic prevention methods in the post epidemic era,and analyzes the advantages and disadvantages of each method.Thirdly,the user experience of protective masks and related products is studied.A questionnaire survey was issued to the users of protective masks to obtain quantitative research data.Based on the data of the questionnaire survey,an interview outline was drawn up,and four users were interviewed to obtain the personality needs of different users;According to the level of environmental risk and the length of wearing masks,three types of user groups are divided;Then the immersive observation method is used to observe the process of users using protective masks in different environments,so as to establish the user role and draw the user journey map to find the pain points;Finally,the Kano questionnaire is designed according to the pain points summarized in the user’s journey map,and the demand attributes are obtained through the quantitative analysis of the recovered effective questionnaire through the better worse coefficient.Finally,based on the research results of user experience,this paper designs and practices the protective mask and its derivatives.The protective mask and its derivatives are systematically designed.The protective mask and its derivatives are divided into mask main body,three kinds of masks with different functions,mask storage and disinfection equipment and other derivatives.Three design schemes are proposed,the scheme is evaluated by scoring system,and the attribute radar diagram of each design scheme is obtained.According to the evaluation results,the final scheme is designed for digital model making and effect drawing display. |