Outpatient Automated Pharmacy Drug Logistics Management And Business Process Reengineering

With the continuous development of the pharmaceutical industry and the continuous advancement of technology,medical automation equipment has become more and more advanced,and automated pharmacies have gradually become indispensable facilities in modern hospital outpatient pharmacies.At present,most of the automated pharmacies in hospitals in our country are imported from abroad,and lack of proper use and management methods,causing many problems in the application of automated pharmacies,greatly reducing the application value of automated pharmacies in the construction of modern hospitals,so there is an urgent need Carry out reasonable and effective drug logistics management for the hospital,and find a more reasonable and complete outpatient pharmacy delivery process,in order to reduce the dispensing and delivery time of automated pharmacies through effective drug logistics management,and through a reasonable outpatient automated pharmacy delivery process and The drug delivery window is set to reduce the waiting time of patients in line,so as to reduce the time for patients to take medicine and improve patient satisfaction.First of all,through interviews with relevant staff of outpatient pharmacies,we have an in-depth understanding of the current use of automated pharmacies in a third-class hospital(K hospital)in Yunnan Province,and analyze and summarize the problems existing in the automated pharmacy of K hospitals;then,combine the referenced literature Propose reasonable and effective recommendations for the drug logistics management of the outpatient automated pharmacy,analyze and clarify the drug logistics management methods for drug storage,selection and sorting strategies,and explain in detail how to apply the EIQ—ABC analysis method to the automated pharmacy drug through case analysis Reasonable storage to improve the efficiency of the automated pharmacy;finally,through the analysis of the problem of the original outpatient automated pharmacy dispensing process of K Hospital,find a way to solve the problem,rationally recreate the K Hospital’s automated pharmacy dispensing service process,and use the queue theory at the same time Optimize the number of drug delivery windows,improve the utilization rate of the drug delivery windows,reduce the waiting time of patients inline,and improve patient satisfaction.