A Study On The Satisfaction Of Logistics Service Of CH Company In Guizhou

After entering the 21 st century,most of the achievements of enterprise modernization governance in our country are the success of learning and learning from the theory and experience of foreign developed countries at the grass-roots level and combining their own characteristics.There is no doubt that the logistics management of the enterprise is a part of the modern governance structure of the enterprise,and the logistics management of the enterprise must obey the management of the enterprise and provide effective logistic support for the management of the enterprise.The good,orderly and satisfactory logistics management work not only needs the support of the comprehensive strength of the enterprise,but also reflects the overall strength of the management work of an enterprise.In enterprise management,logistics management is The important supporting point of enterprise "welfare retention ".The significance of doing well the logistics work of an enterprise is embodied in a standardized and orderly logistics management situation,which not only proves the management level of an enterprise logistics manager,but also the performance of a company’s soft cultural strength,and also reflects the concern of the shareholders and investors of the enterprise for the employees.The satisfaction of logistics service referred to in this paper is the degree to which the service perceived by the employees in the comprehensive quality of logistics service within the enterprise can meet its expectations and requirements.On the enterprise logistics service satisfaction research,after consulting the relevant literature,the domestic related research on logistics service satisfaction started late,but there are also some fruitful results.Based on the research of domestic and foreign related documents,this paper uses the AHP-fuzzy comprehensive evaluation method to measure the logistics satisfaction of an enterprise,and obtains the level of logistics service satisfaction of an enterprise through a series of operation principles,thus reflecting the logistics management level of an enterprise You can also find out where the weaknesses in logistics management are.Through the analysis of the short board in logistics management,somemanagement improvement measures are put forward to improve the logistics management level of enterprises.In the practice of management work,it has always been continuous improvement,constantly finding problems,improving problems,and then finding,re-improvement,so that the cycle of logistics management work is the same cycle.The research method of logistics satisfaction and the idea of logistics management improvement can also provide useful reference for other enterprises.