| At present,with the further development of the reform of "release management and service" in China,especially in Zhejiang Province,all kinds of signs show that our country is making great strides towards the service-oriented government.In this context,the direct provider and implementer of national public goods and services are civil servants in the public sector.The most urgent task at present is to improve the public service ability of civil servants.The dissatisfaction of the service target is probably caused by the inadequacy of the service ability of civil servants,which will also affect the image of the government and the implementation effect of various policies.Therefore,the subject of public service ability of civil servants has been deeply excavated by many scholars to solve the problem of insufficient or deficient public service ability of civil servants.In the process of building a service-oriented government,it is very important to enhance and build the public service ability of civil servants.Through the actual situation of various departments and positions,we actively explore and summarize effective measures.In this way,our government’s service level and service effect can be improved,so as to improve the government’s credibility.The most basic civil servants are township civil servants.The principles and policies of the Party and the country require them to practice at the grassroots level.They provide face-to-face services for the people,and the executive power of the grassroots is directly affected by the professional level and ability of township civil servants.It is an important "window ".Township civil servants often work tasks,heavy pressure,on the one hand,it needs to publicize the policies of the superiors and execute the commands of the superiors.On the other hand,it needs to meet the service needs of the masses,but the working environment is relatively poor and the salary is low.So from that point of view,research on the improvement of township civil servants’ public service ability can not only better understand their professional behavior,but also strengthen their personal ability and quality.The promotion of township government service ability has certain help.In a word,the concept of township civil servants’ public service can be defined,and the status quo,constituent factors,existing problems and causes of township civil servants’ public service ability can be investigated and analyzed,and the countermeasures to improve the township civil servants’ public service can be obtained. |