The relationship based on trust between the governments and enterprises which are the main bodies in the economic and social area affects the achievements of enterprises,governments,and furthermore,the social and economic development of a region.Being one category of the inter-organizational relationship,the relationship based on trust between enterprises and governments has been studied much less than the interorganizational one both at home and abroad in recent years.The mutual trust among organizations has duality,which is computational and relational.The four interaction conditions such as interaction duration,communication frequency,interdependence and relationship exclusivity are essential factors of inter-organizational relationship.The mutual trust among organizations will change according to the changes of the four interaction conditions.This paper which applies the mutual trust to a county in the west,deepens the scope of mutual trust relationship,and finds out the impact of four interactive conditions on mutual trust between enterprises and governments from the micro level.This paper selecting the mutual trust between six enterprises and local governments in western counties as the research objects,integrates the research results of mutual trust and uses the multiple-case approach to study the changes of computational trust and relational trust between enterprises and local governments under the four interactive conditions.Then it is found that they have different effects on computational trust and relational trust.According to the analysis,this paper puts forward four propositions.First,interaction duration is an important factor in the establishment and strengthening of mutual trust between enterprises and governments,and mutual trust must be supported by interaction duration;Second,interaction is the basis of establishing mutual trust between enterprises and governments,as interaction activities are conducive to the strengthening of mutual trust relationship no matter they are formal or informal;Third,sophisticated mutual trust requires a strong interdependence between enterprises and governments;At last,the impact of relational exclusivity on relational trust is more than that on computational trust.The research also brings some enlightenment to enterprises and governments.Enterprises need to maintain effective communication with the government,striving to be useful to the government,and to build regional uniqueness;The government needs to create a good business environment and be a strong reliance for good enterprises.This paper has certain guiding significance for enterprises and governments to establish a good and lasting mutual trust relationship. |