Research On The Protection Of The Right To Know Of Overseas Shopping Consumers In China

With the development of e-commerce,overseas purchasing industry has gradually standardized development under the influence of e-commerce.To a certain extent,overseas purchasing is the same as online shopping.When overseas purchasing is spot purchase,the purchaser delivers the goods directly from the warehouse to the consumer.At this time,it is already a duty-paid product,so consumers do not have to worry about paying taxes.However,when purchasing is non-spot purchasing,you need to consider paying taxes in addition to the price of the product itself.Consumers need to know different information when choosing different purchasing methods,but the problem is that in many forms of overseas purchasing,consumers always have a certain difficulty in defending their rights.Due to the characteristics of online transactions,purchasing products have a certain degree of virtuality,and consumers cannot have a real sense of the goods they want to buy.Therefore,they are unsure of the quality of the goods.Many false judgments require technical support.When consumers choose to purchase goods,the operator does not clearly explain their own business information.When buying goods on the online platform,the merchant does not pop up relevant information in a prominent position,but requires the consumer to actively consult,which is related to the law.The rules are violated.There are also complicated subjects involved in overseas purchasing.When consumers defend their rights,they often face problems such as clarifying the legal relationship,clearing jurisdiction,and difficulty in proof.Overseas purchasing involves many problems in the transaction process,but I believe that in overseas purchasing,the effective protection of consumers ’right to know is the core foundation of consumers in the field of e-commerce,and the maintenance of consumers’ right to know is well done.Only in this way can we effectively regulate the constant emergence of problems such as product quality problems,fraud problems,and difficult rights protection in overseas purchasing.The article is completed in five parts.The first part mainly summarizes some of the current phenomena of overseas purchasing and the dilemma that occurs during protection.It is believed that a clear positioning of legal relationships in overseas purchasing can effectively guarantee consumers ’rights and obligations and consumers’ right to know about consumption.Part II emphasizes the role played by the protection of the rights and interests of consumers;the second part interprets the basic theoretical knowledge of consumers ’right to know and believes that overseaspurchasing consumers’ right to know should also be used on the Internet when existing laws and regulations are insufficient.Laws and regulations that protect consumers ’right to know in the field of shopping and e-commerce;the third part summarizes existing consumer protection rights in the existing laws and regulations,departmental regulations,and judicial interpretations.Operators must be honest in the disclosure of information,false propaganda,format contracts,and dispute resolution.They must also strengthen the consumer’s awareness of the right to obtain information;The fourth part mainly obtains enlightenment by studying the specific practices of the United States,European Union and Japan.The last part gives suggestions on related issues and China’s national conditions,and believes that in addition to the lack of legal protection of overseas purchasing consumers ’right to know,the existing specific measures have not effectively solved overseas purchasing consumption.The protection of the rights and interests of consumers should focus on the platform operator’s information disclosure obligations,strengthen supervision,confirm the effectiveness of online dispute resolution,and improve consumers’ awareness of rights protection.