The reform of "deregulation service" reflects the new adjustment of the relationship between the government,the market and the society,and the core is to improve the administrative efficiency by changing the functions of the government.Since the 19 th National Congress of the Communist Party of China,the government has continued to push forward the reform of "deregulation and service",made new tensions in optimizing government functions and innovating administrative methods,and significantly improved administrative efficiency.Especially after the Fourth Plenary Session of the 19 th CPC Central Committee,the direction and effect of "deregulation service" reform to optimize business environment and promote the construction of service-oriented government are more obvious。In 2018,the Ministry of Public Security announced to launch the reform of "releasing management service" of the public security traffic control system in an all-round way,which was an early attempt both in the whole country and among all departments,explored problems and accumulated useful experience.Starting from the specific fields of the public security traffic police system,the study systematically investigates the problems existing in the reform process of "release","management" and "service",conducts differentiated demonstration and identification,and seeks for precise strategies to improve the reform of "release management service",which is not only conducive to improving the reform efficiency of "release management service" of the public security traffic police system,but also conducive to providing useful reference for the reform of other departments(industries).Specifically speaking,the study takes the Public Security Traffic Police Department of G city as the research object,combs the relevant measures and achievements made by the Public Security Traffic Police Department of G City in the process of promoting the reform of public security traffic management "deregulation service",deeply analyzes the difficulties and problems faced by the public Security Traffic Police Department of G City in the process of the reform of traffic management "deregulation service",based on the analysis of the reasons,from the simplification of administration to decentralization,innovation supervision and optimization of services and other aspects of deepening and improving the reform of countermeasures and suggestions 。 First,we will further streamline administration and delegate power,and activate the management autonomy of grass-roots traffic control institutions.The public security traffic control department shall,in accordance with the requirements of streamlining administration and delegating power,simplify the work process from top to bottom and reduce the examination and approval links;reasonably arrange the branch offices of traffic control,improve the overall service level of county-level traffic control offices,reasonably delegate administrative power in accordance with laws and regulations,promote the business diversion,and facilitate the masses to handle relevant matters nearby。The second is to strengthen innovative supervision measures and improve the operation effect of public security traffic management affairs.The traffic control department should break the shackles of the long-term accumulated thought of "emphasizing examination and approval in advance,ignoring supervision after the event",establish and improve the supervision system and mechanism,innovate the service supervision mode,improve the supervision during and after the event,and strengthen the business supervision and inspection。Third,optimize the traffic management service process and improve the technical efficiency and social efficiency of traffic management service for the masses.The purpose of the reform of "release and management service" is to improve the service level.The traffic control department should expand the scope of online business processing and realize "zero distance" of traffic control service by promoting the use of self-service machine and the application of business processing and payment platform such as "12123" of public security traffic control,and meet the multiple payment needs of the masses by building a diversified payment system.At the same time,we should increase cooperation with banks,hospitals,post offices,insurance companies and other enterprises and institutions to provide convenient services for the masses and improve public satisfaction。To sum up,through deepening the reform of "releasing management service" of public security traffic control system,popularizing the use of online service platform and self-service terminal of public security traffic control,improving the convenience of operation of technical tools,simplifying the process and procedures of the service department of public security traffic control window,shortening the time limit and service radius,realizing the "two in one" on-line and off-line,and improving the self-service of people online It mainly deals with the utilization rate of traffic control business and the satisfaction with the "face-to-face" work of public security traffic control service window,so as to improve the administrative efficiency and credibility of public security organs and lay a solid foundation for the establishment of "service-oriented government" 。... |