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Research On The Problems Of Performance Management Of The P City S Area Taxation Bureau

Posted on:2021-06-13Degree:MasterType:Thesis
Country:ChinaCandidate:B W ZhuFull Text:PDF
GTID:2506306029497324Subject:Public Administration
Abstract/Summary:
Performance management is an important channel to further improve the service level and work efficiency of the tax department and improve its image,and it is also a major step forward steadily.Since the introduction of performance management,the tax system has actively explored,improved and accumulated year by year,has formed a more mature set of management work system,committed to the realization of tax modernization,but also improve the organizational performance of tax departments and the performance of tax cadres.Now the national tax system from top to bottom to the performance management is constantly strengthened,so the grass-roots tax departments are also constantly strengthening the performance management system,gradually set up performance as a measure of performance as the standard of performance thinking and "staring at" Performance,around performance,performance management everyone has responsibility "work concept,forcing tax personnel to change their work functions,improve work style,improve work quality and effectiveness." But in the concrete work practice,there are still many problems to reflect on.This paper uses the method of theoretical research,practical case study and questionnaire survey,and takes incentive theory and new public service theory as the theoretical basis,through the in-depth study of the current situation of performance management of the tax bureau in S districts of P city,analyzes the main problems and causes,and provides reference improvement measures for further improving the performance management of the bureau.The content of this paper is divided into 6 chapters.The first chapter introduces the background,content,method and theoretical basis of this research,and summarizes the literature related to the research topic at home and abroad;the second chapter explains the development and present situation of the current tax department performance management in China;the third chapter studies and analyzes the current situation of the P S tax bureau performance management;the fourth chapter analyzes the problems and reasons of the P tax bureau performance management with the results of the questionnaire;The fifth chapter is to optimize the performance management of the S tax bureau of P city,and puts forward some measures toimprove the performance of the tax bureau Chapter 6 is about the research conclusions and shortcomings.At present,there are four main problems in the performance management of the tax bureau of P city S district: the process of performance management is not standardized;the setting of index system is not scientific enough;the management of performance evaluation is not in place;and the incentive function of the results of performance evaluation is insufficient.The causes of these problems are: neglect of performance management training work;performance management system is not perfect;performance communication is not sufficient;performance appraisal results can not be effectively utilized.Aiming at the problems existing in the performance management of the tax bureau in S district,the corresponding improvement measures are put forward,which mainly include improving the understanding of the performance management of the tax personnel;standardizing the performance management system;establishing the communication improvement mechanism;and improving the application level of the performance results.
Keywords/Search Tags:Tax department, Performance management, Performance evaluation, Performance feedback
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