| In building any software system, interaction with the stakeholders is essential, both at the inception of the project and throughout its life cycle. Meeting with potential or actual customers is critical to the success of the project - knowing our prospective buyers. These interactions, by their very nature, involve asking questions - questions about what, why and how the customers' needs are being met by the software system as well as whether the developed software system meets the expectations of the stakeholders. Hence, it is important to ask the `right' questions. Through questioning, scenarios are derived, requirements are refined and goals are underlying questions, scenarios, and requirements. After performing user-interviews with the questionnaire, evaluating user responses; tracing questions to goals, scenarios, requirements, and then back again. This is a way to reduce risk and cost, manage change, provide an increase in productivity and deliver more effective and usable solutions. After obtaining a clear vision of the system, a software system is developed that is useful; i.e. the MyMeds and HOPE software systems. |
